Below FAQ are some common concerns of our customers before purchasing from us, if you have other questions, please just send it to
Please expect some delays, as we are working diligently to factor the safety of our warehouse workers as they also have to practice social distancing while handling packages. Some tracking information may be incomplete momentarily or update multiple times. We appreciate your patience during this time.
Also, please be aware that due to COVID-19, the number of orders and home deliveries carriers such as FedEx are receiving have drastically increased. Please allow 3-10 business days for delivery. If you are inquiring about the status of your order, we kindly ask that you wait the full 10 days before reaching out.
Because we have to use freight to deliver outside of the continental US, shipping to Alaska and Hawaii is possible but will cost $100. The updated price will be reflected during checkout on our website.
When you place on order at, you will receive an automatic email notification to confirm your order, and then a follow-up email with your tracking information once the order ships. If for some reason you are unable to locate the automatic email, please feel free to contact us.
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