I spent months researching walking pads and companies to find one most aligned with my needs; that led me to Egofit. I just received and opened my Egofit Comfort Deck M2 that I was so excited to begin using, but I can't since I was sold a broken piece of equipment. I read all the reviews and saw several about receiving damaged items. I took that to be rare circumstances and figured no reputable company would falsely advertise and knowingly sell customers damaged $500 units...
Well, it happened with me. Upon opening the unit, I was confused and could not locate the wheels to be able to move this thing. Upon lifting it up, I discovered one side is completely missing a wheel, while the other side's wheel is broken off and rolling around inside the wheel chamber covered in yellow goo.
Not only that, the front of the unit has several scrapes where paint is missing, clearly from rubbing against the ground since there are NO FUNCTIONING WHEELS.
This is 100% unacceptable. It is clear Egofit knew that this unit was damaged before it was shipped off to me. It is impossible for anyone to have packed this thing into its box without fully knowing there is a missing and broken wheel. What type of customer service is this? They clearly do not practice quality control before shipping units out.
The day after I purchased my M2, I noticed they were sold out. It seems Egofit was waiting for one last customer to buy this broken M2 to get another $500.
It is unethical and deceptive business practice to sell damaged products to customers while claiming to send brand new items. It's considered swindling customers. I didn't think to do this before purchasing, but if you click to see the reviews on their website from "lowest rating" first, you will see just how many customers had similar issues. I wish I had known. I cannot recommend anyone to use Egofit for their walking pads until this is resolved.
1/31/25 I just received and opened my ego fit comfort deck M2 that I was so excited to begin using, but I can't since I was sold a broken piece of equipment. I spent months researching which walking pad and company would best suit my needs, which led me to Egofit. I did see some negative reviews similar to this before purchasing, but I figured those must be rare instances, and a company can't possibly ship out a broken piece of equipment after a customer pays nearly $500 for something new...
Well, this is another instance of this company knowingly selling a defective product, a deceptive business practice swindling customers. As soon as I opened the box, I couldn't understand why I couldn't find the wheels to roll this thing. Once I lifted it fully up, I could see that one side is missing a rolling wheel entirely, while the other side's rolling wheel is completely broken off, but was left rolling around inside the wheel chamber covered in a yellow goo.
Not only that, the bottom front of the unit is scraped in multiple areas in the photos, clearly from someone dragging the unit on the floor since it has no functioning wheels.
This is 100% unacceptable. It is clear Egofit knew that this unit was damaged before it was shipped off to me. It is impossible for anyone to not see the unit is scraped and missing its wheels. One would not be able to lift and pack this into the box without knowing the wheels are missing and broken. What type of customer service is this ? I am regretting spending this much money to receive a piece of broken junk. If you're looking for a walking pad, I suggest you look elsewhere as this company does not take its customer service or quality control seriously. I've reported the damaged unit by email and on the website. There's not a US phone number available to talk to anyone. If they respond and resolve this, I will gladly update my review.
I purchased EGOFIT M2 after doing research in September 2024. It was relatively new at the time. 5 months later, January 2025, my EgoFit M2 stopped working. It was great at first; I used it regularly to get my daily 10K steps in. I gave it regular maintenance with lubricants and corrected any belt drift. Still, one day, the motor started to struggle to turn the belt when I stepped on it. Next day, the unit is no longer registering or counting the steps for those times that the belt actually moves. I am disappointed in this. I've tried reaching out to support to troubleshoot or get replacement parts, but did not receive any response. I looked at their Return/Refund policy but it looks like I had only 30 days after receipt to get any remediation, and even then, it would be such a hassle. I'm now looking at Urevo S3 or Cyberpad which is similar to the Egofit M2 but looks to have a better build quality and lower price. You should too.
I have an M2 and purchased this in an attempt to alleviate the following issues I have. The first issue I ran into is that the units are SI values and am unable to change them to imperial. The online solution I found to change it using the remote flashed the units "SI" but would not actually let me change them. The larger issue is that there was clearly not enough space allocated for the display itself. Each of the value fields experiences roll-over. IE time ticks to 99 minutes 59 seconds and rolls over to zero. Steps rolls over at 9999 to 1000 weirdly. And calories rolls over at 999 to zero. Thankfully the distance can go into double digits but given the size of the display I'm assuming it would roll-over at 99 as well. I doubt anyone is going to do a session of 99 km or mi so that should not be an issue.
The kmh mph switch on the controller does allow swapping between the two unit types. I had hopes that the controller would not have the roll-over issue but unfortunately it operates in the exact same way. The included cable is also fairly short. I was unable to route the controller in the way I wanted without the use of an extra extension cable. Pictures of the step roll-over included for example.
Therefore the only value I see in this product is to provide the unit swapping and allow you to see the display without looking under your desk. Which when the values aren't necessarily correct feels kind of moot anyway...
There is one glaring issue with this model; the display. The first issue I ran into is that the units are SI values and am unable to change them to imperial. The online solution I found to change it using the remote flashed the units "SI" but would not actually let me change them. The larger issue is that there was clearly not enough space allocated for the display itself. Each of the value fields experiences roll-over. IE time ticks to 99 minutes 59 seconds and rolls over to zero. Steps rolls over at 9999 to 1000 weirdly. And calories rolls over at 999 to zero. Thankfully the distance can go into double digits but given the size of the display I'm assuming it would roll-over at 99 as well. I doubt anyone is going to do a session of 99 km or mi so that should not be an issue. This glaring flaw makes it so the tracking is essentially worthless if walking any decent distance unless you keep track of the number of times each value rolls over and what the roll-over limits are. This is completely unacceptable for a product at this price point. Images attached showing the roll-over on the steps and time. Time is a little blurry as it has to be taken while the pad is running. It displays pause when paused in the time slot.
I will post a separate review but I want to mention here as well as a word of caution for anyone whom has the same idea. There is an optional desktop controller product that works with multiple models. I purchased the controller to be able to utilize the kmh/mph switch for the units and with the hope that the separate display may have larger value limits without the same roll-over issue. This is unfortunately not the case and the exact same issues exist.
Otherwise this model has been great for the few weeks I have been using it. It is small, quiet, and extremely easy to move. I have very limited space in my room and need to move the pad out from under the standing desk after each use so the ease of movement is a huge plus.
Awful to get something expensive and new damaged and peeled
Great piece of equipment, very convenient to get my steps during my lunchtime. I keep it under my desk. Sturdy and quiet. I recommended it
Getting lost in work and getting a huge amount of steps in every day is very gratifying. Also surprisingly quiet which is a great bonus.
Love this treadmill. I have been walking about 4 miles a day for the past two weeks. Moving helps me focus and it’s surprisingly easy to work while walking. I have used on internal teams/zoom calls but I turn off for external teams meetings so people aren’t distracted by my movement. Overall quiet enough, easy to use and very easy to roll out of the way. I am 5’3” and it is the perfect size for my gait (with extra room). The remote works well and saves your place so you can pause to run to another room, etc. Would recommend.
Just started my first WFH job and I wasn’t sure how well this would work out, but I had a drive to try it because I’m pretty ADHD. My job is mostly phone calls camera-off zoom meetings, so I’ve had this two weeks now and I’ve used it 1-2 hr every work day. The 5% incline has me feeling like I’m on a nice hike every day, and since I work facing a window, it definitely feels like I’m enjoying the scenery on an outdoor walk, but I use it barefoot which I would never do outdoors. It’s doubled my daily average steps from 4,000 to 8,000 and I can usually get to my 10,000 step goal before 2 pm. Love it so much, hope it lasts! Heard that sometimes they quit after a year so I’ll post updates based on my usage
This under desk walker/treadmill is just what I needed for my home office.
It lays under my desk with room. I have a yoga mat underneath to help with the dog fur and keep my dogs away from the end, but the mat is not necessary with my carpet.
Easy to move with the wheel under the front.
I love the incline, I can feel my leg muscles being used more than walking on a flat surface.
I love the clearance in front that allows my feet to go past the walker as I'm walking. Other treadmills I always hit/kick/skid on the plastic.
The length and width of the belt is great with room for my stride (I'm 5'3")
Remote to start, stop, and change speed is great as well.
If I had to provide feedback for improvement, it would be when using the remote to pause the walker, when I start again it should go to the last speed I had. Currently, it starts at 1mph again, so then I have to increase the speed every time. Minor inconvenience.
Overall, highly recommend!
It’s ready to use right out of the box. Compact and easy to move around. Has been using it in my office at work for two weeks, so far so good! It’s quiet and smooth. No beeping sound at start, finish or pause. The remote control works great. I walk at 3.3, and can get in 1000 steps in 10 minutes. During the day I stop at around 7 minutes each time so that I don’t sweat. At the end of the day, I walk until I reach my goal. These short breaks from sitting have been really helpful, I feel happy and more energized through the day. Logging in ~3000 more steps than before everyday. Will update if anything changes.
I love my new indoor mini tread mill. I can get my healthy heart in even when it’s too hot out or my Golden decided to relax on the lawn instead of walking fast with me! I purchased the plus with handle . It gives me stability when increasing speed . It folds up and fits under the bed when company comes !
It takes up very little floor space when it’s out other days! Also love the 5% incline design as I cannot get that in my neighborhood walking!
I love this thing. I went from having neuropathy in my feet from sitting for so many hours in front of my computer and getting 2,000-3,000 steps a day to getting 15,000 on a normal day. I work up a light sweat at 2 mph but even 1.5mph is helpful for just shifting my weight and keeping me from locking my muscles. Some days I don’t even bother sitting. I docked one star for the machine imbalance and lack of adjustable feet to balance it.
I don't know why the maximum speed on the seller page says only 3.1mph. I'm on mine right now and I turned it up to 5mph. The low mph was the only reason I almost didn't buy this, so the seller or Amazon or whoever would do well to fix that typo because I'm sure it's costing them tons of sales. Btw, I bought the cheaper version and, yea, top speed of 5mph, I promise, pic or it didn't happen.
was a little skeptical buying this. Although I am so glad I decided to just get it. This treadmill is small and not bulky. It has wheels in the front to make it easy for you to move it around, buying it with the handle is a a good idea if you plan to go at a higher speed. I’m extremely happy with my purchase. It’s a must if you’re working from home.
Store this under my couch, and pull out a few times a week to use with my standing desk. I did an extensive amount of research before buying but it’s been 3 months and I’m satisfied. Relatively easy to move, easy to store, and the length is not an issue. I can zone out in work and don’t fall off or anything. I’m 5’6”. The workout is awesome.
I purchased the EgoFit for work to get excercise while I work. I love it. It's very quiet, no one hears me walking. It fits perfectly under my desk when I'm not using it. The rollers help make it easier to move around. Quality is very good!
I purchased the basic Egofit Walker Pro/Plus treadmill (without handle) and paired it with an extra-wide walker for support. This combo is perfect for what I needed - something I can use for my rehab walking exercise and move, store, and eventually donate one day without a lot of hassle. It is all that plus a solid, quiet, and well-built mini-treadmill - not a cheap toy like I feared. It is rather heavy but lifting from the back to move around with the front wheels is easy. My only complaint is the cheap little remote has only 4 functions (start/stop/fast/slow) which are difficult to read. The LED mode display readout on the front of the walker is large enough but it quickly rotates among different modes (time/distance/steps/cal/speed) are not illuminated and you can't stop or control the modes displayed. All in all, a great product if you just need a small simple storable treadmill for walking.
I'm so glad I bought this under desk treadmill. After starting a new job that is mostly working from home, I realized how the sedentary lifestyle was negatively impacting my health. I was researching different treadmills for months until I found this one.
This treadmill is so compact and fits perfectly in my tiny studio! I'm able to easily roll it to different areas. I've been basically on this treadmill all day while working, I rarely sit now. I've learned to type and read at different speeds, it was an easy learning curve for me.
On average, in a week, I'm able to log atleast 7 miles of walking that I would've spent sitting on my butt. It's also easier to get my 10k steps in. I have so much more energy during the day and my mood has been positively affected as well. This has been a life changing purchase! I don't understand the people that are rating this treadmill low stars due to user errors or easily fixable errors.
I wish I bought this much sooner!
The treadmill is compact and well-constructed. No assemble required. If you are looking for a walk/jog/run treadmill in a small room, this one is a great choice. The machine is sturdy and excellent construction. The belt is wide enough and powerful. I can walk comfortably on the inclined belt. The remote is simple and easy to use. The customer service is genuinely warm to follow up your concerns and answer your questions.
Absolutely love this little treadmill! I love that I am able to walk while working. It oddly makes you more productive at work because you are planted to your computer. It fits perfectly sideways under my 48 inch desk which was a huge plus for me. This one has a slight incline too which others don't offer. I did a lot of research and this one seems like the best on the market. Only critic I would give is I wish it had a pause button, only has stop and slow down but I just pause my watch and restart every time I get off and that works fine for me! It's very durable and quiet, no one can tell I am walking when I am on calls. Also extremely light weight.
This treadmill has worked perfectly for me right out of the box in my limited space. I have been using it almost daily for over a month & I don’t have any complaints. It suits my stride, it’s quiet enough my coworkers have confirmed they can’t hear it over my headset, & it’s easy to move under my desk then roll out of the way when I want to sit or stand instead. Very happy with the purchase! One tip, I only use the remote to pause, resume or turn it off. The app allows for much better control of speed in smaller increments, it’s very responsive to both though. Highly recommend!
I love it! It’s very stable and convenient with the right size. Love the ramp especially! Very easy to install it! No need to go to the gym and it’s great to exercise at home while watching tv! My friend recommended it to me and it’s awesome
This is my best gift to myself. I wish I would have bought it pre-winter and walked through some "fun" meetings. I like the small compact size and how easily I can use it. I get 3 miles in almost every day just from Zoomland.
