Can I change my shipping address?

We must be notified of this requirement before the order leaves our warehouse. Once the...
Read more

Can I update my shipping address?

Yes, you can most certainly update so long as you do it before the order...
Read more

Carrier missed my delivery appointment

Please call the shipping carrier again to reschedule your delivery appointment. You can find the...
Read more

Warranty / Parts

Just bought a new treadmill. Should I be concerned about the line on the running belt?

This is Seal line, The process of joining the belt to itself leaves a visible...
Read more

Where do I find the serial number? (Treadmills)

To find your serial number on a Egofit treadmills, you can look on the back...
Read more

Error Codes

Why does my treadmill display a error "----" or "E07"?

This indicates that the safety key is missing. Make sure the safety key is securely...
Read more

Usage & Maintenance

What kind of maintenance is needed on the under desk treadmills?

Our under desk treadmills require belt lubrication every 3 months or every 40 usage hours,...
Read more

Can I store and use my treadmill on carpet?

Yes, you can place the treadmill on carpet. We recommend placing a treadmill mat down...
Read more